Should Your Medical Practice Have a Facebook Fan or Group Page

/Should Your Medical Practice Have a Facebook Fan or Group Page

Should Your Medical Practice Have a Facebook Fan or Group Page

Whether you’re starting a new medical or aesthetic practice or you’re just new to social media, it’s always a good idea to have a Facebook presence. If you already have a personal Facebook account you’ll want to keep that separate from your business. This begs the question, do I set up a Facebook Fan page or group page to promote my practice?

I’ve listed a detailed table comparing the two options below:

Feature Fan page Group page
“Ugly” urls No (but you need 25 Fans for “clean” url) Yes
Custom branded welcome page Yes No
“Related” event creation and invitation Yes Yes
Promote with ads Yes No
Allow video & photo sharing Yes Yes
Messaging to all members Yes (on their news feed) Yes (only private messages)
Discussion on wall & in forum Yes Yes
Ability to host discussions Yes Yes
Visitor statistics Yes No
Additional applications Added Yes No


The biggest benefit to using a Fan page as opposed to a group page is that Fan pages can be indexed by search engines. Your Facebook Fan page can show up in search results and your group page cannot. Furthermore, a non-Fan can still see a business’ Fan page, but they cannot see a group page unless they are a member. I also like the fact that you can custom brand your Fan page with a “welcome” landing page that can include not only your logo, but also an opt-in form, video and much more.

The biggest advantage that group pages have over Fan pages is that they allow you to ‘bulk invite,’ which means you can more easily send out messages encouraging your personal friends to join the group. On your Fan page you have to go in and individually click on each friend that you want to ask to become a Fan. Of course, this benefit is negligible if you don’t have many friends.  Groups are ideal for developing a quick conversation among friends about a certain topic, but if you’re trying to establish a presence and build long term relationships for your practice through social media, then you want to go with a Fan page.

Consensus winner: the Fan page

Click here to download our FREE Facebook report, “Facebook Timeline Success for Medical Practices,” a must-read for all practices.

About the Author:

Tom joined Matt in 2010, helping co-found Turbo Medical Marketing. As COO, Tom oversees all production and works directly with both the executive team and the Account Managers. Tom has helped to formulate systems and processes for sales, business development, internal marketing, service offerings, client intake, and employee hiring and training. You can get a sense of Tom's marketing knowledge, as well as pick up some marketing tips and insights, by checking out the Turbo blog that he contributes to weekly. Tom has also spoken at several aesthetic conferences in the past about topics ranging plastic surgery technology to mobile marketing. Tom received his B.A. in Business Management Economics from the University of California at Santa Cruz. He is a former collegiate rugby player and he enjoys golfing, snowboarding, hiking, and playing with his dog Yogi in his spare time. He's also a mentor with the Big Brothers, Big Sisters program in Charleston. Tom lives with his wife Lindsay in Mt. Pleasant, SC.

One Comment

  1. […] the FAN page over the Group page for a variety of reasons, and you can lean more about them here. So here are the steps for getting a Fan page […]

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